If an item that is purchased is not up to our standards and you would like to return the item please send a message to sdb@sunsetdreamsboutique.com to begin the process. No return will be accepted after 14 days from delivery notice. In the email please give your name, address, and the order that was placed. Please describe the issue with the product. Once this information is received we will contact you via email about the options that we can provide. We want our customers to be satisfied with our products and we work hard to ensure that our services are the best! No returns or refunds on gift cards or clearance items. If there are any differences in our return policy we will clearly state this in our description.

In the event that we are not able to replace a item that is being returned, we will offer store credit or refund your form of payment. This process must be communicated in the timeframe stated above. After 14 days we may consider returns but we will only provide store credit.

Once the forms of repayment or replacement is settled we will provide a return label for the item being returned. The item must still have tags in place and not clearly worn or washed. Once the item is worn or washed please do request to return the item. Once we receive the item we will inspect the product and then ensure the payment is processed properly.

Once your item is delivered take it out of the packaging, inspect the item, try it on to ensure proper fit, if the item is great wear it and show it off on one of our social media platforms. If the item has defects or isn't satisfactory email us at sdb@sunsetdreamsboutique.com to ensure that we start our process.

POD is our version of Print on Demand. What this means is we provide our production company with the graphic that is placed on our items. We are a small business and we are unable to store and produce some of the items that we are wanting to offer so we use addition resources to provide multiple items to our customers. Unfortunately we are unable to inspect these items to ensure the greatest quality so if you receive something that is not correct please follow the policy above so we can correct this situation. Also if you order one of these print on demand items it will be shipped separately from other items that may be ordered. This will be communicated when purchased. A tracking number will be provided from each location when shipped.

We will try to provide any new situations in processing and shipping in the description of the items. We may also communicate through email if there are any complications once an order is received.